Spaide, Kuipers & Company

Spaide, Kuipers & Company offers a portfolio of consulting services to multi-channel organizations with a focus on the development and installation of service improvement and cost reductions programs for existing businesses and the establishment of operating strategies and processing environments for start-up ventures.

While the uniqueness of each client dictates the specific services provided, the scope of the firm’s involvement will encompass the following disciplines:

Operations
Operations Planning & Assessment
Organizational Planning & Assessment
Process & Productivity Improvement

Facilities
Distribution Center Planning
Office Layout
Materials Handling Systems Design

Information Technology
E-Commerce Platform Solutions
Information Planning & Assessment
Technology Selection & Implementation

Cost Reduction & Controls
Benchmarking
Work Measurement
Incentive Programs

Outsourcing
Third-party Service Provider Evaluation and Selection
Program Implementation and Management
Contract Negotiation

Customer Service
Service Improvement
Service Audit
Returns Reduction